Welcome to Automotive Dragons
Providing expert Recruitment and Business Consultancy to the UK Motor Trade
No matter where you are in the automotive spectrum (Dealer, Dealer Group or VM) the key principles of improving Retention, increasing Penetration, Quality and Customer Satisfaction are fundamental to improving your Profitability. This can only be delivered with the correct staff, fully trained, fully utilised and working within a positive environment and company culture.
It is therefore important to ensure the correct people are in the correct jobs and understand fully what they have to deliver as part of the overall team.
At Automotive Dragons we deliver the solutions to ensure your staff are in the best position for both them and you, leading to a motivated workforce, improved value for money and maximum profit retention.
As a team, we are highly motivated to help you reach your goals. We’ll work closely with you, using our dynamic approach based strongly on our ‘Customer First’ values to bring the best results.
Our teams will work with you to deliver a thorough review of your people and processes, building solutions to make the most of your organisations day to day efficiency, market penetration and profit potential.
Examples of Services we deliver…
Bodyshop Business Development,
Operational Best Practices,
Improve KPI's – (Avg Repair Cost, Parts to Labour Ratio's, Productivity)
Increase Parts Sales & Trade Strategies
Targeted Marketing, , Dedicated Branded Solution
Consistent Operation & Communication, Motability & 1 Link Penetration and Management
Desk Research, Data Analysis, Onsite Audit & Observation
Competitor Analysis, Market Mapping
Bench Marking, Trending & Forecasting
Knowing, Understanding and Reaching all of your customers is key to the success of your organisation.
Our teams will work with your staff and your customers (both existing and potential) to ensure that your customer service and market penetration is ahead of your competitors.
Examples of Services we deliver…
Customer Experience Mystery Shopping
Increase Customer Retention,
Improve Customer Satisfaction
Customer segmentation and mapping
User experience analysis
Customer Service Training across all departments
Increase Customer Penetration
analysis & review
With over 20 years experience in the Motor Trade we provide Recruitment of all levels of staff in addition to headhunting services and new staff coaching.
We complete detailed screening, only proposing candidates that have been reference checked and interviewed by one of our experts.
Examples of roles we recruit for...
Junior and Senior Technician
Accident Repair Development Manager
Trade Parts Development Manager
CRM Development Manager
Contact Centre Team Leaders and Agents
Account Manager / Programme Manager
Dealer Brand Manger
SYSTEM & PROCESS MAPPING
IT SECURITY REVIEW
CUSTOMER INTERACTION REVIEW
WE'LL HELP YOU
BUILD YOUR CV
No CV, No Problem!
Get your job search off to the best start with a top notch, tailored CV, aimed specifically at the job you're looking for.
Speak to one of our consultants to find out how we can help with this and start your job search off the right way
APPLY FOR THE
Our knowledge of your market helps us identify the best match for your next role.
We understand that there are a number of factors that contribute to job satisfaction and we wont stop until we've ticked every one of your boxes!
Keeping your skills up to date in the automotive industry is tough, but we're here to help!
Whether its formal training courses you're looking for, management training or career coaching speak to one of our consultants to help get you started
SILVERDALE ENTERPRISE CENTRE,
NEWCASTLE UNDER LYME
STAFFORDSHIRE, ST5 6SR
Are you looking to recruit or interested to hear about how we can
help make your business more profitable?
Fill in the form below, we'd love to hear from you!